Do You Have a Legal Telepresence Strategy?
Find out how other small and medium sized law firms are using telepresence for competitive advantage:
Client loyalty? Get more face time.
Don't have time to give all of your clients the face time they deserve? Replace telephone calls with telepresence video conferencing. Use the power of face-to-face to deepen your day-to-day relationship with your clients. And impress new ones.
Consider getting in front of your clients' technology limitations. If your clients don't have telepresence equipment of their own, consider purchasing one or more Cisco Telepresence PrecisionHD USB Cameras 10-packs. Provision the PrecisionHD cameras with a Cisco Jabber Video for Telepresence ($49/month; 5 pack and 10 pack bundles available). Loan-out PrecisionHD USB Cameras to your currently active clients and being your clients into your telepresence ecosystem.
Working with remote partners or associates? Replicate the collaboration you enjoy in the office with your remote colleagues. Collaborative document editing (hard copy and electronic) works right out of the box. Some endpoints, like the EX60 and EX90, permit their HD video cameras to double as HD document cameras allowing quick and easy reference to hand-written notes to all telepresence conference participants.
Have You Joined the Virtual Office Movement?
Small and medium sized law firm's don't have to move into larger offices to grow. Why spend the money to build-out your brick-and-mortar infrastructure? Consider a technology upgrade instead.
Provision attorneys and their assistants with telepresence endpoints, like Cisco's Telepresence EX90, and purchase the Cisco Callway Meetme subscription license to host 6 or 12 concurrent video calls with people in and outside your organization.
All Cisco Callway plans offer unlimited video calling. Once deployed, you may find you spend more face-to-face time with your colleagues via telepresence than you did when they worked just down the hall.
Manage a Reduction in Travel Expense - and keep your attorneys productive
Attorney's know the addage that time is money. Many of us charge our clients for travel time, but does your lawfirm track how much of that billed travel time is marked-down on the final bills? Do you track lost productivity caused by travel and travel transitions?
Telepresence implemented right can greatly reduce your travel expenses. But it does require dicipline and strategic focus. Eliminating one interstate or internatinal trip can pay the cost of a telepresence endpoint.
For multi-office law firms, consider the effeciency of partner or department meetings by telepresence instead of travel.
For smaller law firms, consider replacing a portion of client lunch meetings with an aggresive push into regular telepresence interaction with the client.
The bottom line for attorney productivity is collectable billable hours. Which is to say, value-added use of time. Replace a one and a half hour cross-town client lunch with a 20-minute telepresence conference. Hang-up and move on to the next value-added task.